Quality

...a commitment to improve the quality of the service by regularly reviewing services with the full involvement of residents and staff.CSCI 2007
To read the full report please click the CSCI link.

  • Annual service user surveys are used as a tool for quality improvement and the results shared openly with all stakeholders.

  • Internal audit and self assessment of the service undertaken.

  • Staff are well motivated and supported through direct supervision of Registered Nurses.

  • An on-going programme of internal and external training.

  • Commended by the CSCI for the home being run in the best interests of residents.

  • Residents are encouraged to take an active part in planning changes that impact on their daily lives.

    • Welshwood Manor, 37 Welshwood Park Road, Colchester, Essex, CO4 3HZ | www.Welshwoodmanor.com | Email: Enquiries@welshwoodmanor.com
    Tel: 01206 868483 Fax: 01206 870615

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